There was an issue scheduling the recurring action required for Analytics; if th

#1100741
  • Widestweb Team

    1 week, 5 days ago

    Rank Math free

    Hi,

    I still have this issue (There was an issue scheduling the recurring action required for Analytics; if the problem persists, please contact our support team.)

    Even after doing the steps mentioned: It seems like you’re experiencing an issue with the scheduled actions for Rank Math Analytics. To troubleshoot this, you can check the status of the scheduled actions under WordPress Dashboard → Tools → Scheduled Actions → Pending. If you find any pending actions related to Rank Math, you can run them manually to fetch the data.

    Analytics now showing but it does not make sense that this error keeps appearing. And we are tired of getting stuck in these critical errors in the plugin, before moving on.. Could you assist one time on this.

Viewing 7 replies - 1 through 7 (of 7 total)
  • RankBot

    1 week, 5 days ago

    Hello,

    We apologize for the issue you are facing with the scheduled actions for Rank Math Analytics. It sounds frustrating to keep encountering this error.

    Since you’ve already checked the scheduled actions and attempted to run them manually, here are a few additional steps you can take:

    1. Check CRON Issues: Ensure that your wp-config.php file has DISABLE_WP_CRON set to false:

      define('DISABLE_WP_CRON', false);

    2. Use WP Crontrol Plugin: Install and activate the WP Crontrol plugin to monitor and control your CRON settings. After activation, navigate to Tools → Cron Events in your WordPress dashboard to check for any errors that might be preventing WP-Cron from running successfully.
      Install and Activate WP Crontrol plugin

    3. Check Domain Name in Google Analytics: Ensure that the domain name configured in your Google Analytics matches your actual site domain. You can verify this in Google Analytics under Admin → Property → Property Settings.
      Check domain in Google Analytics

    If these steps do not resolve the issue, we recommend replying to this ticket with your site URL so that a human agent from our support team can assist you further. They will be able to provide more tailored support for your specific situation.

    Thank you for your patience, and we look forward to helping you resolve this issue!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Widestweb Team

    1 week, 5 days ago

    Rank Math free

    I have check the following steps you provided and tried to reconnect my account, the error still appears as attached

    https://imgur.com/a/KNdEpsg

    Reinelle

    1 week, 4 days ago

    Hello,

    Please note that Rank Math’s Analytics feature relies on scheduled actions, so you need to make sure that you have WP-Cron running on your site.

    In this case, please follow this guide:
    https://rankmath.com/kb/analytics-issues/#num-1-3-check-cron-issues

    You may also need to get in touch with your web host for assistance to fix it for you.

    Looking forward to helping you.

    Rakibuzzaman Siam

    1 week, 3 days ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Widestweb Team

    1 week, 1 day ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Widestweb Team

    6 days, 8 hours ago

    Rank Math free

    Hi there,

    Any update on this case?

    Jeremy

    7 hours, 4 minutes ago

    Hello,

    Sorry about the delay. We are now looking into this issue. However, the temporary WP admin login URL you provided is no longer working.

    Can you please renew or extend the temporary login URL for us so we can resolve this issue further?

    Looking forward to helping you with this one.

Viewing 7 replies - 1 through 7 (of 7 total)

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