Hi,
Thanks for getting in touch with us.
That is on purpose. Since images don’t have HTML – it doesn’t make any sense to have SEO options on them.
If you are talking about the attachment pages – that’s another story.
Although we do not recommend keeping attachments enabled, you can easily add SEO details to them like this:
https://i.rankmath.com/806aW2
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
One site has a SEO box, but the other doesn’t. The settings are the same. What should I do ? Advise
Hi,
Do you mind sharing a screencast recorded using loom.com so we can see what you are seeing?
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
I have noted the issue you are facing. Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Please let us know if you find the culprit.
Looking forward to helping you.
I checked everything. the problem remained with the theme 20 20. maybe it’s with world press 5.4 ?
Hello,
Thank you for the follow up.
I have tested WP 5.4 and I cannot replicate the issue. Have you performed a conflict check as advised before? Were there any conflicts?
Looking forward to helping you. Thank you.
I checked. there are no conflicts. advise something else.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
