there is a bug in the update with google analytics

#964985
  • Resolved Venta De servicios basicos

    10 months, 1 week ago

    Rank Math free

    since a couple of days ago rankmath does not deliver data from google, I have deleted data updated and nothing happens in fact the last time I got data from google was on February 1 and since then it has not been updated again.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    10 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with Rank Math not delivering data from Google Analytics. It sounds frustrating that you haven’t received any updates since February 1.

    To troubleshoot this issue, please ensure that:

    1. The Google Analytics and Search Console modules are correctly connected in Rank Math.
      Analytics and Search Console connected
    2. There is organic data available in your Google Search Console or Google Analytics profile.
    3. You can try deleting the data again and then manually updating it by navigating to Rank Math SEO → General Settings → Analytics and clicking on Delete Data followed by Update Data manually.
      Delete and Update data in Analytics
    4. After updating, check the Analytics page from Rank Math SEO → Analytics for any errors or conflicts.
      Check Developer Console for any errors

    If the problem persists, we recommend running a plugin conflict check to see if any other plugins might be causing the issue.

    Thank you for raising this concern, and if you need further assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    Reinelle

    10 months, 1 week ago

    Hello,

    Rank Math will update the data fetch schedule for Google Analytics and Google Search Console — which is every 7 days (3 days for Rank Math PRO).

    In this case, please follow these steps to regenerate the token on your site:

    1. Please delete RankMath’s app from here:

    https://myaccount.google.com/permissions

    remove rank math app

    2. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that show up:
    WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link
    reconnect analytics

    Allow all the necessary permissions on the next screen

    tick all checkboxes

    3. Let the process complete, which might take around 30 minutes to fetch the data.

    Let us know how this goes.

    RankBot

    9 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘there is a bug in the update with google analytics’ is closed to new replies.