There has been a critical error on your website after updating rankmath

#94919
  • Resolved Korhan

    4 years, 2 months ago

    Rank Math free

    after updating rankmath from 1.0.48.2 to 1.0.49 everytime i receive fatal error on my website.

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Rank Math SEO.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.5.1
    Current theme: GeneratePress (version 3.0.2)
    Current plugin: Rank Math SEO (version 1.0.49)
    PHP version 7.4.10

Viewing 1 replies (of 1 total)
  • Sajid Khan

    4 years, 2 months ago

    Rank Math business

    Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘There has been a critical error on your website after updating rankmath’ is closed to new replies.