Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
It is only possible when i activate the plugin… and once i activate the wp-admin stops working…. how can i catch the culprit…. i tried deactivating all other plugins and only activate rankmath and same happened…. if i provide you login can you guys check?
Hello,
Thank you for the follow-up.
Sure, I’d love to have a look at the error that you are getting so that I may also be able to provide more specific advise on the same.
Kindly add the error in the sensitive data section along with some temporary WP login credentials so that I may be able to have a closer look and try to help.
Looking forward to helping you. Thank you.
Também estou com esse erro: Houve um erro crítico no seu site, depois de atualizei o Plugin hoje (27/05/2020). site fica fora do ar e retorna apenas desativando o rankmath.
I just checked this issue with the hosting provider of my website, and they confirm that the critical error caused by the rank math plugin. Also, when I deactivate the rank math plugin I got no errors!!
#2 /home3/yourlak5/public_html/wp-content/plugins/seo-by-rank-math/includes/class-cmb2.php(292): apply_filters(‘sanitize_title’, ‘wordpress-care-…’)
#3 /home3/yourlak5/public_html/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/includes/CMB2_Field.php(486): RankMath\CMB2::sanitize_permalink(‘wordpress-care-…’, Array, Object(CMB2_Field))
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This reply was modified 4 years, 3 months ago by
Yourlaks.
I just updated to the latest version of RankMath and it gives me the critical error as well.
If I rollback no problems.
If I deactivate all plugins (except RM), critical error
All plugins deactivated (except RM) and activate TwentyTwenty theme I get the white screen of death…
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,
It looks like you already have All in One SEO installed.
Have you tried disabling that?
Also, I see just the indexing APi module enabled.
Is that on purpose?
Yourlaks, Please update to the latest Beta version by following this tutorial:
https://rankmath.com/kb/version-control/#beta-updates
That should fix the issue for you.
The final version will be released in a few weeks and you will see a notification in your dashboard when an update comes.
Please let us know if there’s anything else we can help you with.
Thank you.
Didn’t got any solution to this and site is loosing ranking so i have installed yoast again 🙁
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We released an update 1.0.43.1. Please head over to your WordPress plugins/update page and update the Rank Math plugin to the latest version.That should fix the issue.
You might need to hard refresh your browser by using any of these keyboard combinations:
Windows: Ctrl + F5
Mac/Apple: Apple + R or command + R
Linux: F5
and clear your website and server-cache if you are still seeing any issues from Rank Math’s end.
Hope that helps. If there’s anything else we can help you with, please let us know. We are here to assist.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
