Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
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We really look forward to helping you.
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Please share the URL of your site so we can log in to your site and have a closer look.
We really look forward to helping you.
I am using Plesk and I enable the debug mode not showing any errors. The last time this happened and delete the rankmath plugin then install again work fine but now not fixing the issue
https://www.freewebcart.com/
Hello,
I can check that Rank Math is already activated on your site and I am not able to see any error. Can you please confirm where are you seeing the error so we can replicate this?
Looking forward to hearing from you.
create new post or edit post
Hello,
Upon checking with the “Health Check & Troubleshooting” I have found that the plugin “MasterStudy LMS – WordPress Course Plugin” is conflicting with the Rank Math plugin. Please kindly get in with the plugin developer to sort the issue.
If previously it was working then I would suggest you to downgrade it until the issue resolves.
Hope that helps. Thank you and please don’t hesitate to contact us if you need further assistance.
[Tue Jul 06 16:07:53.774376 2021] [proxy_fcgi:error] [pid 110284:tid 140713139144448] [client 103.160.233.81:0] AH01071: Got error ‘PHP message: WordPress database error Table ‘wp_2dahf.MRRn0fjP_rank_math_404_logs’ doesn’t exist for query SELECT EXISTS ( SELECT 1 FROM MRRn0fjP_rank_math_404_logs ) made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, RankMath\\Rest\\Admin->tools_actions, apply_filters(‘rank_math/tools/delete_log’), WP_Hook->apply_filters, RankMath\\Tools\\Database_Tools->delete_log’, referer: https://www.freewebcart.com/wp-admin/admin.php?page=rank-math-status&view=tools
2021-07-06 16:06:51 Error 69.160.26.221 AH01071: Got error ‘PHP message: WordPress database error Table ‘wp_2dahf.MRRn0fjP_rank_math_redirections_cache’ doesn’t exist for query SELECT * FROM MRRn0fjP_rank_math_redirections_cache WHERE BINARY from_url = ‘favicon.ico’ LIMIT 0, 1 made by require(‘wp-blog-header.php’), wp, WP->main, do_action_ref_array(‘wp’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\\Redirections\\Redirections->do_redirection, RankMath\\Redirections\\Redirector->__construct, RankMath\\Redirections\\Redirector->flow, RankMath\\Redirections\\Redirector->from_cache, RankMath\\Redirections\\Cache::get_by_url, MyThemeShop\\Database\\Query_Builder->onePHP message: WordPress database error Table ‘wp_2dahf.MRRn0fjP_rank_math_redirections’ doesn’t exist for query SELECT * FROM MRRn0fjP_rank_math_redirections WHERE status = ‘active’ AND ( sources like ‘%a:2:{s:7:\\”pattern\\”;s:11:\\”favicon.ico\\”;s:10:\\”comparison\\”;s:5:\\”exact\\”;}%’ or sources like ‘%favicon%’ or sources like ‘%ico%’ ) ORDER BY updated DESC made by require(‘wp-blog-header.php’), wp, WP->main, do_action_ref_array(‘wp’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\\Redirections\\Redirections->do_redirection, RankMath\\Redirections\\Redirector->__construct, RankMath\\Redirections\\Redirector->flow, RankMath\\Redirections\\Redirector->everything, RankMath\\Redirections\\DB::match_redirections, MyThemeShop\\Database\\Query_Builder->getPHP message: WordPress database error Table ‘wp_2dahf.MRRn0fjP_rank_math_redirections’ doesn’t exist for query SELECT * FROM MRRn0fjP_rank_math_redirections WHERE status = ‘active’ ORDER BY updated DESC made by require(‘wp-blog-header.php’), wp, WP->main, do_action_ref_array(‘wp’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\\Redirections\\Redirections->do_redirection, RankMath\\Redirections\\Redirector->__construct, RankMath\\Redirections\\Redirector->flow, RankMath\\Redirections\\Redirector->everything, RankMath\\Redirections\\DB::match_redirections, RankMath\\Redirections\\DB::match_redirections, MyThemeShop\\Database\\Query_Builder->get’, referer: https://www.freewebcart.com/
Hello,
The log suggested the database tables are missing, so I went ahead and created the database manually by heading over to WP Dashboard >Rank Math > Status & Tools > Database tools.
they not response
I am afraid we cannot do anything when other plugin conflicts. It would be best if you get in touch with your plugin developer to sort things out because they will be only able to tell you what exactly is wrong.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you for your feedback. The Rank Math plugin isn’t listed in the compatible plugins section on the theme description page. You can review it here. Moreover, there are thousands of plugins in the WordPress repository and it isn’t possible to provide compatibility for all of them.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
