add_filter( ‘rank_math/excluded_post_types’,function( $post_types) {
$post_types[‘ts_footer_block’] = ‘ts_footer_block’;
return $post_types;
}, 11 );
wasn’t that added by one of you??
Hello,
I’m sorry for the confusion.
Since we’re unable to access even the Appearance and Plugins list page, we’re unable to troubleshoot the issue.
Could you please share the FTP logins of your website so that we can check the issue further?
Really looking forward to helping you.
Thank you.
I’m not interested in using the plugin anymore
Nest time when you add codes to someone’s website don’t deny it
Be honest and professional don’t lie cheap lies
Any code added to a website has does something
It might not cause any problems to a website or have any negative impacts on the site but it does change one or 2 things
So don’t u dare sit there and say you didn’t make any changes to my site meanwhile I could clearly lines of code added
SUCH A CHEAP UNPROFESSIONAL LIE
No disrespect but to me you all are bunch of liars
Save your reply to yourself I don’t need to receive any further emails with tittle Rankmath. I’M DONE HERE
BE HONEST
Hello,
I’m sorry that I misunderstood your message. I thought that you were referring to any changes I made that might have caused the blank page to appear.
We would really like to troubleshoot the issue. But if you’ve already decided not to continue, then we respect your decision.
I’m sorry again for the misunderstanding.
I said save your reply man.
After you added the code everything started malfunctioning
I contacted suteground they said to contact you
I asked about it you said you didn’t make any changes to my site
Next time ask me to rephrase in case you didn’t understand because it is very frustration to ask help from a professional and end up being take for a fool by the same person you are counting on to help you
If I was not interested in solving the issue I would not have contacted and wasted 2 days replying here
Hello,
We’re all really sorry for the confusion on our end and for the inconvenience you faced. We will surely be more careful from now.
We totally respect your decision and if you ever wish to give Rank Math another chance, we will be more than happy to assist you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
