The woocommerce categories make term primary function doesn’t work nomally.

#643938
  • Resolved Rex Jiang

    2 years, 6 months ago

    Rank Math free

    Hi there,
    When I chose any categories as the primary category with RankMath Plugin,the primary category doesn’t work nomally.
    For example:https://www.egiftcards.nz/flexepin-voucher-new-zealand-region-nzd-email-delivery/
    When I chose the “Flexepin Voucher” as the primary category,but in front of the page will show the primary category is the “NZ Gift Cards” .how to slove this bug?
    I have submit the Admin login URL to you,can you help me to login my site and fix the bug.
    Many thanks,
    Rex

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    2 years, 6 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We’ve checked your website and we can see the Flexepin Voucher is already set as your primary category. However, can you please confirm if you’re referring to the category on the frontend breadcrumbs? If so, then we can see the breadcrumb you’re using on your website is not added by the Rank Math plugin.

    It seems like the breadcrumbs are added by your theme or any other plugin you’re using on your website. So, even if you change the primary category, it will not reflect on your breadcrumbs.

    If you want to use the breadcrumbs from Rank Math then you can follow this guideline: https://rankmath.com/kb/breadcrumbs/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘The woocommerce categories make term primary function doesn’t work nomally.’ is closed to new replies.