The website was working strangely and we deleted

#926391
  • Resolved Romulo Borrero
    Rank Math free

    Dear Rank Math Support Team!
    We deleted our website because it was working strangely, and we thought it was hacked!
    After deleting, we started to build again and included the same key, but the AI wasn’t working.
    Please, could you help me?
    Awaiting your comments,
    Best Regards,
    Romulo Borrero

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for reaching out and we apologize for any trouble you’re facing.

    It looks like you used a different email address when you purchased the Content AI subscription. That’s why we can’t find your account in our system.

    To help you out, we need you to send us a copy of your receipt from FastSpring.com. You can search your inbox for an email from them – please share the email with us so we can verify your purchase and update your account. You can share images with us by uploading them to an image hosting site like Imgur, and then sharing the generated URL with us here.

    We appreciate your cooperation and we hope to hear from you soon.

    Romulo Borrero
    Rank Math free

    Dear Support Staff:
    I’m a new user of Rang Math and didn’t buy a plan. I had a free licensed plan. One day, trying to learn how to use touch and click on a bottom. A few seconds later, saw the AI started writing. Surprise, touch again I saw an advertisement that you offer 750 credits per month.
    Please let me know if I did something wrong.
    Awaiting your comments,
    Best Regards
    Romulo Borrero

    Hello,

    Yes, Rank Math offers free Content AI credits.

    Here’s a link for more information:
    https://rankmath.com/kb/content-ai-free/

    Looking forward to helping you.

    Romulo Borrero
    Rank Math free

    Thank you very much for your fast answer! I appreciate that clarification, my dudes.

    Now understand what happened!

    Best Regards
    Romulo

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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