Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
I’ve checked the post in Facebook Debugger Tool and it seems that the image is not properly working and redirecting to your homepage:
Please make sure that the image is loading fine and show in Facebook and other social media applications.
I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.
So should I include the featured image in the post for the social preview to work?
Hello,
The issue is coming up on your page because you have disallowed /wp-content/ using your robots.txt and Facebook crawler cannot access your image, here is a screenshot: https://i.rankmath.com/YaneFU
Please remove the disallow rule then clear your cache and try again.
Hope this helps you. Thank you.
It is still not working Michael. I have removed wp-content from the robots.txt file
Hello,
You are using this image as og:image (we checked your page source:
https://xplorersoffun.com/wp-content/uploads/2021/01/rank-math-vs-yoast-1-1024x576.png
But, it is redirecting to your homepage. If you have enabled hotlink protection on your website, please disable that.
If there is some other reason for that image file to get redirected to your homepage – please sort that as well because as far as your OpenGraph tag is concerned, it is printed correctly by Rank Math.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi, I have disabled hotlink protection but how do I stop it form being redirected?
Hello,
I have checked and your images are no longer being redirected, here is a screenshot: https://i.rankmath.com/KFc4uv
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thanks, now the preview and posts are working! Thanks a lot for your help!
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
