The sitemap is not updating - Support

Resolved Sachin Reddy
2 weeks ago

Rank Math free

I’m experiencing an issue where my sitemap has not updated since August 7th. Despite publishing new content, the sitemap remains unchanged. I have already tried few troubleshooting steps:

Cleared cache

Disabled and re-enabled the sitemap feature

Checked for plugin/theme conflicts

Ensured that my WordPress and Rank Math plugin are up to date

However, the problem still persists. Could you please assist me in resolving this issue?

Thank you for your help.

Viewing 7 replies - 1 through 7 (of 7 total)

RankBot
2 weeks ago
Hello,

We apologize for the issue you are facing with your sitemap not updating. It sounds like you’ve already taken some great troubleshooting steps. Here are a few additional suggestions that might help resolve the issue:
1. Flush Permalinks: Sometimes, flushing permalinks can help. Go to Settings → Permalinks in your WordPress admin area and click the Save Changes button, even if you didn’t make any changes. This can refresh the permalink structure and may help with the sitemap update.
2. Check Sitemap Settings: Ensure that all post types you want to include in the sitemap are enabled. You can check this by going to Rank Math SEO → Sitemap Settings.
3. Check for Custom Canonicals: If you have set custom canonical URLs for your posts, they may not appear in the sitemap. Consider removing custom canonicals to allow Rank Math to generate them automatically.
4. Sitemap Cache: If you are using a caching plugin, ensure that the sitemap is excluded from caching. You can refer to our guide on excluding sitemaps from caching.
If these steps do not resolve the issue, we recommend replying to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to get this resolved for you soon!

Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Math
Adetayo
1 week, 6 days ago

Hello,

You seemed to have marked this ticket as resolved.

We’re just following up with you to see if you have any other questions or concerns that we can assist you with. Or, if your issue has been resolved, please let us know so we can mark this ticket as closed.

Thank you for choosing Rank Math.

Jorge
1 week ago

Rank Math free

In my site map configuration I disable “Floating buttons” and it keeps showing floating buttons in my site map.
I do not have any cache pulgin active.
I´ve saved changes in Permalinks

Jorge
1 week ago

Rank Math free

I´ve solved it using the custom function that you recommend as my server sorks on Nginx.
You can close this thread. thanks

Ike
5 days, 16 hours ago

Hello,

We released a quick Beta update you can try to see if that helps.

Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates

If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients

Please clear the caches, server, and WordPress after updating.

You can disable the Beta updates once you update to the latest version and if the issue is fixed.

We are here to assist. Thank you.

Jorge
5 days, 16 hours ago

Rank Math free

Thanks for your reply. I solved it adding the php script for servers using Nginx

Ike
5 days, 15 hours ago

Hello,

We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you.

Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘The sitemap is not updating’ is closed to new replies.