The site is experiencing technical difficulties

  • Hello there,
    I have wp multisite but in one of multisites, when I click the Admin Rank Math submenu “Search Console” it throws error ”
    The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.” even I could not get display stats in WP Dashboard where also showing the above error.
    But If I click General Settings>SEO Settings>Search Console tab, then OK. Also, my other sites are ok.

    Please help.

    Kamal

Viewing 4 replies - 1 through 4 (of 4 total)
  • Same here, but normal site. Not Multi-site

    The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is very odd, would you mind turning on WP_Debug and letting us know the kind of errors that are reported on the debug log so that we can advise further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Thanks for the reply. Only errors i could find in error_log

    [27-Jul-2019 23:11:43 UTC] UT_Resize.process() error: $url parameter is required
    [27-Jul-2019 23:11:43 UTC] PHP Notice: Undefined index: inherit-font-style in /home/visual/public_html/wp-content/themes/brooklyn/unite-custom/ut-theme-custom-css.php on line 1993
    [27-Jul-2019 23:11:50 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home//public_html/wp-includes/post-template.php on line 310
    [27-Jul-2019 23:11:50 UTC] UT_Resize.process() error: $url parameter is required
    [27-Jul-2019 23:11:50 UTC] PHP Notice: Undefined index: inherit-font-style in /home/visual/public_html/wp-content/themes/brooklyn/unite-custom/ut-theme-custom-css.php on line 1993
    [27-Jul-2019 23:12:13 UTC] PHP Notice: Undefined index: inherit-font-style in /home/visual/public_html/wp-content/themes/brooklyn/unite-custom/ut-theme-custom-css.php on line 1993
    [27-Jul-2019 23:12:13 UTC] UT_Resize.process() error: $url parameter is required
    [27-Jul-2019 23:12:13 UTC] UT_Resize.process() error: $url parameter is required
    [27-Jul-2019 23:12:13 UTC] PHP Notice: Undefined index: inherit-font-style in /home/visual/public_html/wp-content/themes/brooklyn/unite-custom/ut-theme-custom-css.php on line 1993
    [27-Jul-2019 23:13:54 UTC] PHP Notice: Undefined index: inherit-font-style in /home/visual/public_html/wp-content/themes/brooklyn/unite-custom/ut-theme-custom-css.php on line 1993

    Hello,

    Thanks for the follow up.

    The error could be resulting from some connection issues with Google API.
    Could you please deauthorize your search console profile via Rank Math > General settings > Search console and then do a fresh install of the plugin?

    If the issue persists, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘The site is experiencing technical difficulties’ is closed to new replies.