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Hello Support;
I’m having a problem with the Rank Math Plugin, As soon as I activate it, I get this error in site health check ( The Rest API did not behave correctly ).
When I write a post and update it, I get the error ( The response is not a valid JSON response.)
Then Rank Math gives error ( There are 1 Post with no focus keyword set. )
Even though I set the focus keyword and got the 89/100 score with all green.And now if I just go to the post I get the error ( The response is not a valid JSON response.)
I think its a bug.
Please help.
Thanks
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
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