Hello,
We apologize for the issue you are facing with Rank Math Pro and Elementor Pro. Thank you for bringing this to our attention. It seems that there may be a conflict between the two plugins that is causing Elementor to malfunction when Rank Math Pro is activated.
To help resolve this issue, we recommend the following steps:
- Clear Cache: Ensure that you clear all caches, including your browser cache and any caching plugins you may be using.
- Check for Plugin Conflicts: Deactivate all other plugins except for Rank Math and Elementor to see if the issue persists. If it resolves, reactivate the plugins one by one to identify the conflicting plugin.
- Update Plugins: Make sure both Rank Math Pro and Elementor Pro are updated to their latest versions.
- Enable Rank Math on Elementor Templates: If you’re using Elementor templates, ensure that Rank Math is enabled for those templates. You can find more information on how to do this in our knowledgebase article.
If the problem continues after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. We appreciate your patience as we work to resolve this issue.
Best regards!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
