The product schema builder not opening up

#239964
  • Resolved Jan Pesl
    Rank Math free

    Hello,

    I am following trying to create a rich snippet following these instructions:
    https://rankmath.com/kb/product-schema/

    At point 4, it states that “The Schema Builder will then open up as shown below”
    this is unfortunately not the case. The opened pane only shows a grey rectangle stating WooCommerce Product without any of the additional parameters.

    How can I fill up the rich structured content?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    If you’re using the WooCommerce Product Schema as default, you may need to delete it and generate the Product Schema to show the properties you can fill.

    Here’s a screencast you can check:
    https://i.rankmath.com/kN9NCK

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Excellent, thank you! Could you please explain what is the meaning behind the Woocommerce product schema that seems not to be working?

    Also, in the plugin settings, I cannot choose this generic Product schema as default for all products.

    Hello,

    You may be seeing empty fields in the Woocommerce Product Schema. This is because this specific schema automatically retrieves the details from your Product page and uses them for the schema. You may refer more to this page: https://rankmath.com/kb/woocommerce-product-schema/

    If you wish to use the Product schema as default you can make use of our PRO feature to create schema templates then you can disable the default schema under Rank Math > Titles & Meta > Products. https://i.rankmath.com/JB90jq.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘The product schema builder not opening up’ is closed to new replies.