Hello,
We apologize for the issue you are facing with your Rank Math PRO version not showing up in your account. It seems that you may have upgraded to PRO using a different email address than the one associated with your FREE account.
To resolve this, please log into your Rank Math account and check if you can download Rank Math PRO from your dashboard. If it is unavailable, you will need to contact our support team to merge both accounts or change the email connected to your PRO account.
You can open a ticket by navigating to the Rank Math Support Forum and providing the necessary details. In the Sensitive Data section, include the email address(es) you want to connect to your PRO account. Make sure to include the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com.
Thank you for raising this concern, and we hope to assist you in resolving it soon!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
I didn’t use a different address the system was just slow.
Hello,
We’re glad that this issue is already resolved.
If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.
Looking forward to helping you.
