The plugin don´t work in this moment

#18128
  • Resolved Alejandro Martinez Notte
    Rank Math free

    The SEO score for the posts don´t work. When I check old posts and I create a new post don´t work the plugin for the score of the keyword. The problem begin today. I put the sensitive data for you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • I check this article:
    https://rankmath.com/kb/check-plugin-conflicts/

    And I was ejecute Health Check and the result was:
    Verifying a Theme or Plugin Conflict
    1 With all plugins and your theme disabled, try reproducing the issue.
    (a) If you still have the issue, your WordPress setup is the root of the problem.

    And now?

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The following JS error is reported on the console with all other plugins deactivated:
    Uncaught TypeError: rankMath.stopwords.includes is not a function
    This might be an environment problem, could you please clone your site to a different server/local install and check if the same error will be reproduced?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Todd
    Rank Math free

    Hi Alejandro,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    ​Please update to the latest version we released a few hours ago.

    ​We have fixed all the reported in that update and if you continue to face any issue – please do not hesitate to let us know.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘The plugin don´t work in this moment’ is closed to new replies.