The metadata won’t save on my homepage on WordPress

#940442
  • Resolved Joe

    1 year ago

    Rank Math free

    Hi. I’m getting this error when I’m trying to save the metadata on my homepage on wordpress: Failed to load resource: the server responded with a status of 403 ()Understand this errorAI post.php:1 Uncaught (in promise) Object

    How do I fix this error? Thanks.

Viewing 1 replies (of 1 total)
  • Miguel

    1 year ago

    Hello,

    Thank you for contacting support.

    The REST API route that is used to save the data is being blocked on your website:
    block

    Given that it seems like you don’t have any security plugin installed it’s likely coming from the server firewall, which in that case you share the screenshot with your hosting provider to help you whitelist that path.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    12 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘The metadata won’t save on my homepage on WordPress’ is closed to new replies.