The meta title and description are automatically removed after clicking on updat

#932753
  • Resolved Nilesh Shashikant Borate

    1 year ago

    Rank Math free

    Dear Team
    I hope this email finds you well.

    We have encountered an issue with the plugin where the meta title and description are automatically removed after clicking on update. This is affecting our workflow and requires urgent attention.

    Could you please look into this matter and provide a resolution at the earliest? Let me know if you need additional information or access to investigate further.

    Looking forward to your response.

    Best regards,

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    1 year ago

    Hello,

    Thank you for contacting Rank Math support.

    Please check if you have a firewall, as there are chances that it will prevent saving the data. Please try whitelisting this route:
    /wp-json/rankmath/v1/updateMeta

    For more information and troubleshooting steps, this KB may help:
    https://rankmath.com/kb/meta-data-not-saving/

    We really look forward to helping you.

    RankBot

    11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘The meta title and description are automatically removed after clicking on updat’ is closed to new replies.