The latest version of Rank Math does not allow URL redirects

#939395
  • Resolved David Tenorio Zanabria

    1 year, 1 month ago

    Rank Math free

    I have an online store and there is a product that I will not have, I wanted to make the redirection of that product to the category page.

    I tried but nothing happens, does not open the page to place URLs.

    When I say nothing happens, it is that does not happen and does nothing the plugin Rank Math to add the URL, does not open the page to add the URLs to address.

    Please support me What should I do?

    The URL: opticaclarte.com

Viewing 5 replies - 1 through 5 (of 5 total)
  • Rakibuzzaman Siam

    1 year ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if you’re not able to create a redirection on your website by following the steps mentioned in this guideline?
    https://rankmath.com/kb/how-to-create-a-redirection/

    You can also share a screencast with us by using any image-sharing tool like https://loom.com so that we can check this further for you.

    Meanwhile, you can follow this guideline to check if any other plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/

    Let us know how it goes. Looking forward to helping you.

    David Tenorio Zanabria

    1 year ago

    Rank Math free

    Hello, I have looked through everything and found the error. It was the browser cache. I cleared the cache and fixed the problem.

    Thank you for the advice.

    Ike

    1 year ago

    Hello,

    We are glad to be of help

    Do you still need our assistance with anything else or can we go ahead to close the ticket?

    We look forward to helping you.

    Thank you.

    David Tenorio Zanabria

    1 year ago

    Rank Math free

    Gracias

    Ike

    1 year ago

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

    This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

    Thank you for choosing Rank Math and have a wonderful day!

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘The latest version of Rank Math does not allow URL redirects’ is closed to new replies.