The last update problem. ‘This update will not work with your PHP version.’

#455534
  • Resolved anka medikal
    Rank Math free

    Hi,
    The latest version of rank math did not work with the version my website uses. My PHP version is 8.0.23. I changed it to the previous version 7.4.30 but again I get a message that it is not compatible. What can I do, can you help me with this?

    The message is: Version 1.0.98.1 installed. Upgrade to version 1.0.98.2.
    Compatibility with WordPress 6.0.2: 100% (according to the developer).
    This update will not work with your PHP version.

    Thank you

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘The last update problem. ‘This update will not work with your PHP version.’’ is closed to new replies.