the google stories module of rank math is not activated

#332234
  • Resolved Rafael Fernandez
    Rank Math free

    I already have access to the ftp so that the developers can work.

    The problem is still there, you can’t activate the google stories module

Viewing 14 replies - 1 through 14 (of 14 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please also add your WordPress login credentials in the sensitive data section to check further?

    Looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Done you already have access.

    Hello,

    I was able to enable the Google Stories module on your site without any issues:

    Please check and let us know if you need any other assistance.

    Thanks.

    Hello,
    This option does not work, it keeps thinking all the time.

    You can check it yourself

    the problem is when activating the google stories module it stays in a loop and does not activate.

    Hello,

    I’ve checked and replicated the issue on your site, and Rank Math’s saveModule is getting a 404 error.

    In this case, please check if you are using a Firewall, as it may prevent saving the module. If you are using a Firewall, please whitelist these routes:

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/saveModule

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope that helps.

    Thank you.

    the rules are configured in cloudflare.

    can you check that this is correct?

    that rule takes 2 months in cloudflare.

    I don’t think that’s the problem.

    The titles of the pages cannot be changed.

    It is another bug on the web, no title can be changed, it does not save the change.

    To check that it is not the firewall, I also activate this option in cloudflare.

    Development Mode
    Temporarily bypass our cache. See changes to your origin server in realtime.

    next step is to try to activate google stories in rank math and it is not possible

    All the rules are in cloudflare, according to the indications.

    the 404 error is still there. any solution?

    I can’t activate google stories and I can’t change the titles of any page in WP

    Hello,

    Your website is redirecting the URL to a variation that includes the trailing slash and that’s the reason the route is failing on your website.

    The route used to save the module is https://yourdomain.com/wp-json/rankmath/v1/saveModule but that is being redirected to the trailing slash variation which throws the 404 error.

    Please check the server rules and see if you don’t have any of these redirection rules implemented on your server.

    Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi,

    The bug has been fixed by removing the slash.

    Thanks.

    Hello,

    Thank you for the update, and we’re glad that this issue is already resolved.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

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