The editor has encountered an unexpected error.

#1105791
  • save@https://thetravelconsult.com/wp-content/plugins/seo-by-rank-math/includes/modules/schema/blocks/toc/assets/js/index.js?ver=1.0.253:1:10816
    Zr@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/blocks/index.min.js?ver=01a3fdcc57d4ef50ec24:7:18433
    Xr@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/blocks/index.min.js?ver=01a3fdcc57d4ef50ec24:7:18813
    oo/o<@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/blocks/index.min.js?ver=01a3fdcc57d4ef50ec24:7:43779
    oo@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/blocks/index.min.js?ver=01a3fdcc57d4ef50ec24:7:43893
    io/c<@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/blocks/index.min.js?ver=01a3fdcc57d4ef50ec24:7:45512
    io@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/blocks/index.min.js?ver=01a3fdcc57d4ef50ec24:7:45756
    so/<@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/blocks/index.min.js?ver=01a3fdcc57d4ef50ec24:7:46262
    so@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/blocks/index.min.js?ver=01a3fdcc57d4ef50ec24:7:46236
    _l/f<@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/core-data/index.min.js?ver=dc1ec4a7d47497830183:1:253762
    useMemo@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:114226
    t/e.useMemo@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/vendors/react.min.js?ver=18:1:9894
    _l@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/core-data/index.min.js?ver=dc1ec4a7d47497830183:1:253596
    @https://thetravelconsult.com/wp-content/plugins/gutenberg/build/editor/index.min.js?ver=5e360afb9755c8a9c6d7:82:12777
    Kl<@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/editor/index.min.js?ver=5e360afb9755c8a9c6d7:82:13171
    gt@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:45667
    js@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:120123
    Sl@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:88333
    kl@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:88261
    bl@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:88122
    sl@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:84974
    dl@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:85354
    Nn@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:32432
    n/ol/<@https://thetravelconsult.com/wp-content/plugins/gutenberg/build/vendors/react-dom.min.js?ver=18:1:82942

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with the editor encountering an unexpected error. This type of error can often be caused by JavaScript conflicts with other plugins or themes installed on your website. Here are a few steps you can take to troubleshoot the issue:

    1. Open the Developer Tools Console: You can do this in Chrome by navigating to More Tools → Developer Tools and then clicking on the Console tab. This will show you any errors that might be occurring.
      Open Developer Tools

    2. Identify the Error: Look for any specific error messages in the console that might indicate which plugin or theme is causing the conflict. If you see any errors, try reloading the page to see if they persist.
      Open console tab

    3. Check for Plugin Conflicts: Disable other plugins one by one to see if the error resolves itself. This can help identify if another plugin is conflicting with Rank Math.

    4. Firewall Settings: If you are using a firewall, ensure that it is not blocking Rank Math’s access to necessary files. You may need to whitelist Rank Math and its files.

    5. Clear Cache: Make sure to clear your site’s cache, including any server-side cache, after making changes.

    If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to help you resolve it soon!

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    i have the logs of the console tab from the web developer tool, how can i attach it?

    Hello,

    You can upload screenshots using this tool and add the link here.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by a conflicting plugin/theme with Rank Math.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know, and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

Viewing 3 replies - 1 through 3 (of 3 total)

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