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Hello,
I want to report that the correct og: image is not showing on social. I’ll use this post as an example: https://bulkcomments.net/wordpress-commenting-systems/
– I uploaded the image inside the post editor, directly inside the RankMath social settings section/tab where it’s indicated to show for Facebook & Twitter. (no featured image was uploaded)
– But on Facebook and Twitter, what it’s doing is picking up that first image of a comment form that shows after the quiz on the post.
– I then inspected the source code of the post and noticed that it’s showing two sets of og: image tags (one with the right image and one with the wrong image), so I guess there must be some type of conflict.
I read your troubleshooting guide about installing that health check plugin. But after reading the complaints with it, them not responding to concerns, and noticing that the plugin wasn’t even compatible with the latest version of WordPress, I decided to forgo fully going through with it and uninstalled it.
So there it is, hopefully we can get to the bottom of why the correct og: image is not showing.
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Hello,
I can check that there are two sets of meta tags being added to your posts. The first one is coming from some other plugin/theme that is adding the following image as the og:image: https://bulkcomments.net/wp-content/uploads/2016/12/WordPress-Native-Comments.jpg
The other one is coming from Rank Math that is adding this image as the og:image: https://bulkcomments.net/wp-content/uploads/2016/12/wordpress-commenting-systems-featured.jpg
Since the other plugin’s meta tags are above our meta tags, Facebook is picking up og:image added by them.
It doesn’t seem like a conflict with EWWW Optimizer. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I was able to figure out that the second set of the meta tags is being added by the Blog2Social: Social Media Auto Post & Scheduler plugin. You can disable the meta tags by disabling the option shown in the screenshot below from the Blog2Social: Social Media Auto Post & Scheduler plugin’s settings:
Hope this helps. Let us know if you need any other assistance.
Thanks.
The ticket ‘The correct og: image is not showing on social’ is closed to new replies.