Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. Iām sorry for any inconvenience this issue may have caused you.
Could you please log in to your website in an incognito window in Chrome? Then, reconnect to Google, give all the permissions, and configure the settings.
Here’s a link for more information:
https://rankmath.com/kb/install-google-analytics/
Let us know how this goes.
Thank you.
Hi thanks for the response, i already try that and doesn’t work the same problem
Hello,
Please ensure that you are using the latest version of the plugin:
https://rankmath.com/changelog/free/
Then, remove access to Rank Math from your Google account:
https://myaccount.google.com/permissions?gar=1&pli=1
Then, reconnect with Google and configure the settings again.
Let us know how it goes.
We are here to assist you.
Hello, i’m having the same issue, i did that righ now and all is same š
Hello, i’m having the same issue yet, i did that righ now and all is same š
the same message that the caller does not have permission
Hello,
I assume you already checked all necessary permissions after reconnecting the Google service. Please refer to the screenshot below as reference:
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Please share the WordPress login details by following the instructions above and add k*******@r*********** in the Search Console and Analytics so our developer can check in more detail?
You can follow this guide to add a user in the Search Console:
https://www.monsterinsights.com/docs/add-user-google-search-console/
To add a user Analytics: https://www.monsterinsights.com/docs/how-to-grant-user-access-in-google-analytics/
We look forward to helping you.
Hello,
Please add the WordPress and FTP login details in the sensitive data section.
We look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I was able to create a GA4 property without any issues:
Can you please check again on your end and confirm if it is working fine now?
We look forward to helping you.
Thanks so much is working now!
Hello,
We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
