Hello,
We’re sorry to hear that you’re experiencing issues with the instructions provided in the video. To assist you further, please submit a support ticket at our support forum: Rank Math Support. Our support staff will look into your issue and address it shortly.
Thank you for reaching out to us. We’re here to help you.
Sources:
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
Hello,
Thank you for contacting Rank Math support. Apologies for any inconvenience this issue might have caused you.
We tried accessing your site login using https://evostudent.com/wp-admin/ but it is loading a 404 error.
Please provide the login URL to your website so we can check this for you.
We look forward to helping you.
Hi Adetayo
My apologies, for security we edited the default login URL to a random string. Please see the Sensitive Data updated.
Hello,
We have fixed this issue for you, it should be working fine now. Can you please try again and see if it works smoothly for you now? If not, please let us know and we will look into it further.
Thank you for your patience and cooperation
Hi Great
Thank you so much!
Can I know what the problem was please and what you did to fix it?
Hello,
The steps we followed are the same as the instructions on the video. The code you initially added was not the correct one, we modified it.
Thank you for choosing Rank Math
Hi
The define('WP_TEMP_DIR', dirname(__FILE__) . '/wp-content/temp/'); code to wp-config.php?
Can you please specify what you changed?
Hello,
The code you added to your wp-config.php file was not fully correct. We followed the same steps mentioned in this guideline to fix the issue on your website: https://rankmath.com/blog/fix-missing-a-temporary-folder-error/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
