Technical Issue

#99854
  • Resolved Ivy Boyter

    4 years, 1 month ago

    Rank Math free
    Content AI Starter

    I had my host assist in some technical issues and they’ve narrowed down one of the issues to RankMath SEO plugin. The issue is as follows:

    I have randomly generated text showing on some of my blog pages that appear after my Amazon Affiliate image HTML code. The random text on the user side appears as though an image is missing.

    However, from within the admin dashboard, both in the visual editor and the HTML editor, everything looks fine.

    The random text that appears on the user side seems to be pulling the title of the blog post and a sequential number (counting by 2s) placed just under the actual image.

    The post that I first noticed this on was https://www.sahmplus.com/kids-books-about-manners/ but have noticed the same issue with other posts using Amazon Images using HTML code.

    I have replicated the steps and noticed that if I disable RankMath, the random text disappears from the user view and all is well.

    These are screenshots of what the users see when RankMath is Active (the random text is circled in red and IS NOT a missing image)
    https://ibb.co/Y7mL4N9
    https://ibb.co/VjnBkPR

Viewing 6 replies - 1 through 6 (of 6 total)
  • Alberto

    4 years, 1 month ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have been checking and in fact, it seems like Rank Math is causing some conflict with another plugin (maybe the lazy loading one).

    I will send this to the devs so they might can help you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Ivy Boyter

    4 years, 1 month ago

    Rank Math free
    Content AI Starter

    Looking forward to hearing from you. Thanks

    Ivy Boyter

    4 years, 1 month ago

    Rank Math free
    Content AI Starter

    Hi Alberto. It appears my RankMath has been disabled for the last couple days. Do you have any updates on the progress of this ticket?

    Ivy Boyter

    4 years, 1 month ago

    Rank Math free
    Content AI Starter

    Alberto, Any updates, please?

    Ivy Boyter

    4 years, 1 month ago

    Rank Math free
    Content AI Starter

    I figured it out on my own after messing around in RankMath. I had to turn off the following image settings in RankMath:

    * Add missing ALT attributes

    * Add missing TITLE attributes

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    We are glad the issue is resolved.

    If you have any other questions in the future, know that we are here to help you.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Technical Issue’ is closed to new replies.