Tax on purchase

#224396
  • Resolved Nick Nicholls

    4 years, 5 months ago

    Rank Math pro

    I have been trying to checkout for 2 days. For some reason I am being charged Tax ontop of the 199 business plan. Is this correct? In the summary on rankmath website is is showing no tax but in paypal it is charging me tax.

Viewing 1 replies (of 1 total)
  • Reinelle

    4 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    The Tax is charged by your government. You can check FastSpring’s page (our payment processor) about taxes and VAT/GST here:
    https://fastspring.com/docs/about-vat-and-sales-tax/

    In this case, you can proceed with the purchase, then contact FastSpring to get a refund on your taxes. Here’s a guide you can follow:
    https://rankmath.com/kb/vat-and-gst-refunds/

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Tax on purchase’ is closed to new replies.