Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please confirm if this issue is actually coming from Rank math? To determine this, you can disable Rank math temporarily then check if the issue still persists.
If the issue is really coming from Rank math, then We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you for the suggestion. We’ve tried disabling the RankMath plugin, cleared cache, and the issue persists. It looks like we’ll need to continue searching for the cause.
Hello,
We hope you’ll find it and resolve your issue.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.