Taken year subscription of pro plan but showing no active subscription

#535508
  • Resolved Nitin Gupta
    Rank Math free

    Taken year subscription of Business plan but showing no active subscription
    My invoice id is: RANKMATH230227-9470-35268
    Email id: s**************@a*********

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  • Hello

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    I can see the Business badge is already showing next to your account. Which means, the subscription is already activated.

    If you’re still seeing the FREE plugin in the download section, please logout and log back in. You should be able to see the Business plugins.

    We have a detailed article on how to upgrade your account to Business on your WordPress website:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Taken year subscription of pro plan but showing no active subscription’ is closed to new replies.