Tags Not Working on Homepage Facebook Metas

#71091
  • Resolved Jomelle Lastrilla
    Rank Math free

    Can you please check why our custom variables is not working on homepage facebook meta’s but it works homepage title and description? Even %site_name% is not working

Viewing 6 replies - 1 through 6 (of 6 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have been able to replicate the issue. For now I left the field empty, for the data to be inherited from the site title and description settings, you can check.

    I will consult the dev team on this and will get back to you.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    We are sorry but that field only accepts static text or grabs the values from your SEO titles. There is no option to use custom variables in there since that is a homepage and variables are mostly used on individual posts/pages where the values can change. But for the homepage, values mostly remain static.

    You can use a static one or let it grab the title/description from the homepage’s SEO tags.

    With that said, we have noted this down for improvement.

    We will see what we can do about that during a future release of the plugin.

    Okay thank you very much!

    Will marked this as resolved and wait for your future update

    Alberto
    Rank Math business

    Hello Jomelle,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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