Hello,
We apologize for the issue you are facing with the Tag and Category Sitemap still showing despite being disabled. This can sometimes happen due to caching or conflicts with other plugins.
Here are a few steps you can take to resolve this issue:
-
Clear Cache: If you are using a caching plugin, clear the cache to ensure that the latest changes are reflected.
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Check Settings: Go to Rank Math SEO → Sitemap Settings and ensure that both the Tag and Category sitemaps are indeed disabled.
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Flush Sitemaps Cache: You can also try flushing the sitemaps cache by going to Rank Math SEO → General Settings → Sitemaps and clicking on the option to flush the cache.
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Check for Plugin Conflicts: Sometimes, other plugins may interfere with Rank Math’s functionality. You can use the Health Check plugin to identify any potential conflicts.
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Manual Check: Visit your sitemap URL directly at https://rankmath.com/wp-content/uploads/2023/04/Index-titles-and-meta-settings.png after performing the above steps to see if the changes have taken effect.
If the issue persists after trying these steps, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for bringing this concern to our attention!
Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Math
Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
Hello,
In this case, please follow these steps to flush your sitemap cache:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
3. Disable the transient cache for the sitemap by applying this filter. This will make sure that your XML sitemap always reflects the latest changes on your site:
/**
* Filter if XML sitemap transient cache is enabled.
*
* @param boolean $unsigned Enable cache or not, defaults to true
*/
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
If you’re not sure how to add this code, you can follow this guide:
https://rankmath.com/kb/wordpress-hooks-actions-filters/
Also, head over to your website files /uploads/rankmath/, and delete any XML files from that path.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
