Tab Title Incorrect

#280159
  • Resolved Luke Cowan

    4 years, 1 month ago

    Rank Math free

    Hey,

    I’ve installed Rank Math on my website but I’m having issues with the title in the tab at the top of chrome as well as the description that shows in search results. In the Title & Meta Description settings , I have put in %sitename% %sep% %title%. But this isn’t applying. Instead, the title for all pages (regardless of the title) is “Spa – Jupiter X Template”.

    I’ve tried to manually add %sitename% %sep% %title% to each page but when I do that the title doesn’t pick up the title and instead will show as “{Our Brand Name} -” and doesn’t include the title.

    I’ve looked through the setting for the Jupiter X theme but don’t know where the issue is coming from. Once I uninstall Rank Math the titles are all correct and there aren’t any issues.

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    4 years, 1 month ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems to be working fine on our end:
    SCREENCAST LINK

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Tab Title Incorrect’ is closed to new replies.