Hello,
We apologize for the issue you are facing regarding your subscription. Currently, downgrading your subscription directly is not possible. Instead, we can process a refund for your AI subscription, and then you can purchase the Rank Math PRO subscription that you prefer.
Please let us know if you would like us to proceed with the refund.
For more details, you can refer to our knowledge base article on downgrading plans: How to Downgrade Your Rank Math or Content AI Plan.
Thank you for raising this concern, and we look forward to hearing back from you!
Sources:
How To Downgrade Your Rank Math PRO Subscription » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
