Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
The Translation issue after the most recent WordPress update was resolved with version 1.0.233 released on November 27 as you can see here: https://rankmath.com/changelog/free/
Please ensure the Rank Math plugin on your site is the most recent.
We hope this helps. Please let us know if you have further questions or concerns.
Thank you.
Ciao, purtroppo anche con l’ultima versione il problema persiste, la versione installata è:
Rank Math SEO
Disattiva | Diagnostica | Settings | Configurazione Guidata
Rank Math SEO è il miglior plugin SEO per WordPress con le caratteristiche di molti strumenti SEO e AI SEO in un unico pacchetto per aiutare a moltiplicare il vostro traffico SEO.
Versione 1.0.234.1 | Di Rank Math SEO | Vedi dettagli | Per Iniziare | Documentazione
Abilitare gli aggiornamenti automatici
Seleziona Rank Math SEO PRO
Rank Math SEO PRO
Disattiva | Diagnostica
Super-charge your website’s SEO with the Rank Math PRO options like Site Analytics, SEO Performance, Custom Schema Templates, News/Video Sitemaps, etc.
Versione 3.0.77.1 | Di Rank Math SEO | Visitare plugin sito
Hello,
Please confirm the date on the concerned error log is recently (after the update of the plugins).
If it is then we might need to take a closer look at your site:
Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
ciao, grazie per il supporto.
ho inserito come suggerito le credenziali di accesso.
attendo un vostro cortese riscontro.
Salvatore
ciao, possibile avere un riscontro? grazie
you are very fast as a support, one is quicker to close the site with the errors he finds
Hello,
Sorry for the delay in reply.
It seems that you have a Rank Math PRO plugin on your website and you have created this ticket using a free account. Can you please share the email address you used to purchase the PRO plugin so we can verify this from our end?
As for your issue with the error, your Rank Math plugins are already in the latest version so this error should no longer appear on your error log. We would like to check the error log but the file is too big for us to download. Can you please clear your error log and observe if you are still having the said error messages?
Looking forward to helping you.
hi
you made me create the access the temporary access and now you ask me for the registration email? anyway the email is i***@3******************
can you guys solve the problem? which is currently still there?
the temporary access is for 2 days
Hello,
The error you shared mentioned the translation domain called advanced-ads and that is not from our plugin. You need to get in touch with the team responsible for the plugin that uses that domain.
Don’t hesitate to get in touch if you have any other questions.
no there is also rank math and it is also found within the debug run, as you can see from the screenshot I am sending by email, this makes me think that you have not even entered the site.
thank you
Hello,
We need to check if that error message containing Rank Math’s name still shows in your WP dashboard. Please renew the temporary admin login link as it is currently expired.
Also, please share the affected page URL where that error is showing.
Looking forward to helping you.
Hello,
Here is the temporary 24-hour link
https://www.e-borghi.com/wpcap/?wtlwp_token=e99e1c6b9052ca473b0c750fec79d2a30b6c71b8239ef4b6d89efe1a91960fcc9cb1a1898c632d960928da49330a39d8d085b78e9e6c54bfc232d75dca7f3524
The problem I saw is still there by enabling debugging in the deshboard.
I like that after entering the site, you let me know something about the problem right away and not after days as you did now.
Thank you
Hello,
Given that you are using WPML, please try disabling the main WPML plugin and all the companion plugins and clear the cache from the website and browser.
We noticed this happening before with the WPML plugin and if that is the case we recommend getting in touch with the WPML team and requesting them to further debug the integration they have for our plugin in their source code.
Don’t hesitate to get in touch if you have any other questions.
ciao Michele
ho fatto quanto suggerito e contattato WPML e non dipende assolutamente da loro, quindi è vostro compito aggiornare e sistemare questo problema.
Mi fai sapere?
grazie
Salavtore
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
