support

#369844
  • Resolved Tamaractalk
    Rank Math pro

    I’m so confused. I have rank math pro, but it appears I have 4 different accounts set up under different emails. Is this incorrect?

    Here are my Rank Math Pro URLS

    CoralSpringsTalk.com
    ParklandTalk.com
    TamaracTalk.com
    MargateTalk.com

    I believe these should be consolidated under one account? I’m trying to get MargateTalk.com working and I can’t even figure out how to do this.

    Thanks so much.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    To use the PRO features, you will have to connect all the sites to your Rank Math PRO account. Otherwise, you will not be able to access all the PRO features. Your PRO account is registered with t**********@g********. If you want we can merge this account with your PRO account. Let us know your preferred email address if you want to merge.

    To connect the sites to your PRO account, please head over to the WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math PRO account to activate PRO.

    Hope this helps.

    Yes, will you consolidate all of my accounts together?

    Prabhat
    Rank Math agency

    Hello,

    Thank you for your patience.

    As requested, we have merged your accounts under the email address in the sensitive data section of the ticket.

    Please check on your end if everything is working as expected.

    You can follow this guide to reconnect the websites to your Rank Math PRO account (with the email address in the sensitive data section): https://rankmath.com/kb/website-not-shown-in-account/

    Hope this helps.

    Thank you.

    Thanks, can you check to see if all accounts are connected to this one?

    CoralSpringsTalk.com
    ParklandTalk.com
    TamaracTalk.com
    MargateTalk.com

    Thanks!

    Hello,

    According to the records we have in our system all of those websites are connected to the same user account which is the one associated with this ticket.

    Don’t hesitate to get in touch if you have any other questions.

    thanks!

    Anas
    Rank Math business

    Hello,

    If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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