Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Make sure you have the right payment method is added to your account.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
To update a payment method please follow this guide:
https://rankmath.com/kb/update-change-payment-method/
When your payment details are right, you will be able to update your subscription.
Hope that helps. Thank you and please don’t hesitate to contact us if you need further assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
