Subscription to Pro is missing

#935792
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  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We’ve already shared your issue with our concerned team. As soon as we get some updates, we’ll make sure to let you know here.

    We really appreciate your kind patience regarding this issue.

    Thank you.

    Hello,

    Thank you so much for your patience.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    We need the invoice containing the order number so we can query it in our system. (RANKMATH24XXXX-XXXX-XXXXXX).

    If you can’t find the invoice receipt, please share the last 4 digits of the card you used to purchase the subscription.

    Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

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