Subscription setup

#330535
  • Hello.
    I purchased a license to use the Content AI credit package.
    450 Content AI Credits x 1
    I do not know how to associate the purchase to the site account that comes I need to add the subscription.
    The URL I use is RABENU.ORG
    Can I please get help associating the purchase to the attached site?
    Thank you.

    my mail address is m*******@o************

    I also can not connect with the email account with which I made the purchase.

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  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    We checked and were able to locate the credits purchase from the email ID you shared.

    Please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account with the email ID m*******@o************ and see if that updates the credits on the website.

    Let us know how that goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subscription setup’ is closed to new replies.