Subscription renewal refund

#887916
  • Resolved Dina
    Rank Math free

    I forgot to cancel my subscription and I would like to request a refund for the renewal. It renewed less than 24 hours ago so I would really appreciate it

    Thanks

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  • Hello,

    Thank you so much for getting in touch.

    We checked your account subscription and it appears there’s no renewal charge yet as the renewal process will take place in the next 3 days.

    You can go ahead and cancel the current subscription by following this guide: https://rankmath.com/kb/cancel-subscription/

    However, if you do have a recent transaction with us, this must have happened for a different account. If so, can you please search and forward a receipt from FastSpring.com so we can locate that account?

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subscription renewal refund’ is closed to new replies.