Hello,
We apologize for the issue you are facing with your subscription renewal and the 403 Forbidden error. Thank you for bringing this to our attention.
To resolve this, we recommend replying to your ticket with the specific details of your site URL so that a human agent from the Rank Math Support team can assist you further. They will be able to help you with the payment method issue and ensure your subscription is renewed smoothly.
Thank you for your patience, and we look forward to resolving this for you soon!
i have a problem renewing my subscription.
Hello,
Thank you so much for getting in touch.
Since your previous subscription has already been expired and canceled, it can’t be renewed.
Please proceed with purchasing a new plan on our pricing page here to continue using the PRO feature.
Don’t worry, all your settings data will remain after purchasing a new plan.
Hope this helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
