Hello,
We apologize for the issue you are facing with your invoice. To update your invoice, you will need to contact our reseller, FastSpring Consumer Support. Please select Billing Information as the topic and Billing Info Update in the Category on their support page.
Here’s how you can do it:
- Go to the FastSpring Consumer Support page.
- Fill in the required details and select the appropriate options as mentioned above.
- Click on Submit to send your request.
If you have any further questions or need assistance, please feel free to reply to this ticket, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sources:
How to Download or Update My Invoice » Rank Math
Hello,
We appreciate your query and we would love to address it.
This decision to increase the prices after almost 3 years is deeply rooted in our commitment to delivering the finest SEO plugin to you. The rationale behind this adjustment includes several factors like: the introduction of innovative features, the assurance of consistent updates, the enhancement of customer support, the fortification of long-term sustainability, and the proactive management of inflation and operational costs.
For a more comprehensive understanding of these reasons, we’ve provided detailed insights here:
https://rankmath.com/kb/updated-plugin-prices/
It’s important to emphasize that this modest price adjustment reflects our dedication to creating a sustainable product. Even with this adjustment, it’s worth noting that Rank Math continues to offer the most cost-effective SEO plugin, given the multitude of features we provide.
With that said, since you are one of our loyal customers, we can make an exception for you. You may purchase a new plan and get back to us here and we’ll partially refund your purchase to match the previous price you usually pay.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
