Subscription Pro and new account

#242123
  • Resolved John

    4 years, 4 months ago

    Rank Math free

    Hi,

    I didn’t had an account for Rank Math, but had bought a pro license 2 weeks a go. Now updating the WordPress plug-in isn’t working, i made an account.

    But i can’t found the Pro License on my account or where to add it…

    Order reference: RANKMATH210727-8595-59189 | Date 27 juli ordered

    Added to zoominmarketing.nl.

    Can you help me out to make the updating proces work?

Viewing 1 replies (of 1 total)
  • Uzair

    4 years, 4 months ago

    Hello,

    Thank you so much for getting in touch.

    It looks like the purchase was made from your account linked to email ID i***@h*********************

    You can log in using that ID at https://rankmath.com/my-account/

    Alternatively, you can reset your password from the same page as well.

    We can also merge your accounts if you prefer. We just need your preferred email ID for that and we will keep only that one active.

    Once you are logged in, please check this guide on how to activate your PRO license on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps and do let us know if you want us to proceed with the account merge.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subscription Pro and new account’ is closed to new replies.