Subscription PRO

#169125
  • Resolved Stefano

    4 years, 8 months ago

    Rank Math pro

    Hi,
    i don’t see my Pro account activated on Subscription.
    I want to download the pro plugin but i can’t see.

    Can you look why?
    Thanks
    Stefano

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    4 years, 8 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Have you received the confirmation e-mail of your PRO plan subscription?

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account? You can add them in the designated sensitive data section.
    sensitive
    It is completely secure, and only our support staff has access to that section.

    Thank you, and looking forward to your update.

    Stefano

    4 years, 8 months ago

    Rank Math pro

    Ah it’s true!
    I have found the other email address and account and i have found it!
    Soory for the inconvenience.

    Have a nice weekend.
    Stefano

    Anas

    4 years, 8 months ago

    Rank Math business

    Hello,

    We are super happy that your issue is resolved.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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