Subscription plan

#1083404
  • Resolved Nesta

    1 month, 3 weeks ago

    Rank Math free

    Hi there,

    I’m a bit confused about the plans. It looks like I signed up for the Content AI plan. I’m not sure that this is the plan that I meant to get. I also have the RM Pro plan that I think is in trial.

    I don’t think the content AI plan is going to work for me. I don’t really see the value in the cost. I tested it to do the Page Audit feature where it shows which keywords to add and where to optimize, but for 500 credits for each keyword search, and only 5000 credits per month, it doesn’t really make sense. I used a keyword for the search and wasn’t happy with the results, and realized I didn’t use the best keyword. Do do another search would be another 500 credits. I’ll blow through these on optimizing one page, and for the cost it doesn’t make sense.

    I do like how I can see keyword tracking and ranking positions in analytics though. Is that a RM Pro feature? Or is that also available on the free plan?

    Also, to track which keywords are ranking, do I need to connect to google search console?

    This is something I want to install on client sites, but I won’t always have access to GSC. Can you let me know if this is something I can still utilize without GSC?

    If there’s value in the Pro plan, I would prefer to pay for that as opposed to the Content AI plan.

    Is there a way to switch at this point?

    Also, with the unlimited personal sites, how does that work? What defines the website as a client site vs a personal site?

    Hoping to get this all sorted out.

    Thanks!
    Zac

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 month, 3 weeks ago

    Hello,

    We apologize for the confusion regarding your subscription plans. Let’s clarify a few points:

    1. Content AI Plan: The Content AI plan is designed for users who want to leverage AI for content creation and optimization. However, if you feel that it doesn’t provide the value you expected, you can consider switching to a different plan.

    2. Rank Math Pro Features: The Rank Math Pro plan includes features like keyword tracking and ranking positions in analytics. These features are not available in the free version of Rank Math.

    3. Google Search Console (GSC) Connection: To track which keywords are ranking, connecting to Google Search Console is highly recommended. However, if you do not have access to GSC for client sites, you can still utilize some features of Rank Math without it, but the keyword tracking capabilities will be limited.

    4. Switching Plans: If you prefer to switch from the Content AI plan to the Pro plan, you can do so by managing your subscriptions in your Rank Math account area. Please check your account settings for options to change your subscription.

    5. Unlimited Personal Sites: The unlimited personal sites feature allows you to install Rank Math on as many personal websites as you own. A client site is typically defined as a website that you manage on behalf of a client, while a personal site is one that you own and operate yourself.

    If you have further questions or need assistance with switching plans, please reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for raising your concerns, and we hope this helps clarify your questions!

    Sources:
    Content AI – Your Personal AI Assistant by Rank Math

    Princess

    1 month, 3 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We can see that you purchased the Content AI Starter plan. Please note that Content AI plans differ from our Rank Math PRO subscription. If you intend to purchase the PRO plugin, please purchase it here: https://rankmath.com/pricing/

    Let us know if you want to ask for a refund on your Content plan so you can purchase the PRO plugin instead.

    We really look forward to hearing back from you. Thank you.

    Nesta

    1 month, 2 weeks ago

    Rank Math free

    Hi there, yes please, that would be great if you can cancel and refund the content AI plan so I can subscribe to the Pro plan. If you can make the switch on your end that would be great, but if not, I can also do it after the refund goes through. Thanks so much!

    Princess

    1 month, 2 weeks ago

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.
     
    When you are ready, you can choose a plan appropriate for you from our website: https://rankmath.com/pricing/
     
    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 4 replies - 1 through 4 (of 4 total)

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