Hello,
We apologize for the issue you are facing with your Rank Math PRO subscription not showing in your account. Thank you for providing your email and mentioning that you have the receipt.
It seems that the email address you used to purchase the PRO plan might differ from the one associated with your Rank Math account. To resolve this, we recommend that you reply to this ticket and include the email address you used for the purchase along with a screenshot of the receipt. This will help our support team to locate your PRO account and link it to your Rank Math account.
Once you provide those details, a human agent will take over and assist you further.
Thank you for your understanding, and we look forward to resolving this for you soon!
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account? You may insert the receipt in the Sensitive Data section of this ticket.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
