Subscription paid and bought but not added

Hello,

We apologize for the issue you are facing with your subscription. It seems that your Rank Math PRO subscription may not be connected to your WordPress site. Here are some steps you can follow to resolve this:

1. Check Your Rank Math Subscription: Log in to your Rank Math account and navigate to the Subscriptions section to verify the status of your subscription.
   

2. Ensure Your Website is Connected: Make sure that your website is connected to the correct Rank Math account. You can check this by going to WordPress Dashboard → Rank Math SEO → Dashboard → Help. If it shows No connected websites found, you will need to reconnect your website.
   

3. Reconnect Your Account: If necessary, choose Disconnect Account and then click Connect Now to reconnect your website with the correct Rank Math account associated with your PRO license.
   
   

4. Check for Email Mismatch: If you purchased the PRO plan using a different email than the one associated with your free account, you may need to contact support to merge the accounts or change the email connected to your PRO plan. You can do this by replying to this ticket with the email addresses involved.

If you continue to experience issues, please reply to this ticket with any additional details, including the email address used for the purchase, and a human agent from our support team will assist you further.

Thank you for raising this concern!

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

Hello,

We have replied to your email to address your concern. Please check your inbox.

Looking forward to helping you there instead.