Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
We’ve checked the order reference you have shared, and the paid subscription is registered under the Gmail email address you have shared.
You can use that email to log in to your paid Rank Math account and reconnect your website/s:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know if you still wish to use the other email address and we will merge both of your accounts.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
