Subscription Not Showing In Account

Hello,

Thank you for reaching out to us regarding the issue with your Rank Math PRO subscription not showing up in your account. If you used a different email address for the purchase, causing the subscription not to reflect in your account, you can easily resolve this by contacting our support team.

To merge both accounts or change the email connected to your PRO subscription, please open a ticket on our Rank Math Support Forum. You can do this by navigating to the Rank Math Support Forum and following the steps outlined in the images below:

1. Enter a one-line summary of the issue in the Ticket Title section.
2. Provide more details in the Ticket Question section.
3. In the Sensitive Data section, enter the email address(es) you want to connect to your PRO account or merge with your FREE account.
4. If needed, include the email address used to purchase the PRO plan or a screenshot of the invoice received from FastSpring.com.
5. Click the SUBMIT YOUR TICKET button.

Our support team will then locate your PRO account and make the necessary changes as per your request.

If you have any further questions or need assistance, feel free to contact our dedicated support team through the Rank Math Support Forum.

We appreciate your understanding and patience as we work to resolve this issue for you.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Download or Update My Invoice » Rank Math
How to Cancel Your Rank Math Subscription » Rank Math

Hello,

Thank you for reaching out. We apologize for any trouble you may have faced because of the delay in your account activation.

Sometimes, our system takes a while to process your payment and upgrade your account. But don’t worry, I have checked your account and everything is working fine now. You can download Rank Math Pro from rankmath.com/my-account and start using them on your site. If you’re still not able to download Rank Math Pro – try logging out and logging back in.

We’re glad that you chose Rank Math as your SEO solution. We hope you enjoy the Pro features and benefits. If you have any questions or need any help, please feel free to contact us anytime.

Thank you and have a great day!