Hello,
We apologize for the issue you are facing with your subscription not showing in your account. It seems that you may have upgraded to PRO using a different email address than the one associated with your Rank Math account.
To resolve this, please log into your Rank Math account and check if the subscription is listed there. If it is not, we recommend contacting our support team to merge both accounts or change the email connected to your PRO account. You can do this by opening a ticket through the Rank Math Support Forum.
When submitting your ticket, please include the email address you used to purchase the PRO plan or a screenshot of the invoice you received. This will help us locate your account and assist you more effectively.
Thank you for raising this concern, and we hope to resolve it for you soon!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
We can see the Rank Math Business subscription on your account.
You can check the subscription details here:
https://rankmath.com/my-account/subscriptions/
Please check this URL on how to install and setup the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know how it goes. Looking forward to helping you.
Thank you.
